Phone systems are critical to any small and medium sized business for good communication with customers and suppliers. To have a business class phone system in the past it required large expenses and a complex setup with your local phone company. Today with the wide spread availability of the Internet access, you can leverage the Internet to provide your small or medium sized business the advanced phone features usually reserved for an expensive and complex setup provided by the phone company. One of the major features of Internet Phone Service is that it is truly mobile. If you have Internet Phones, these phones can be plugged into anywhere there is an Internet connection and they will work. Long gone are the days when you have to call your phone company to start or discontinue service when moving locations. Wherever you travel, your business phone will follow.
Imageway is an authorized reseller for several of the best Internet Phone companies currently in business. We can provide you with the following services:
- We can help you order the Internet Phone Service that fits your business needs.
- We can help you setup the phone service for your business.
- We provide professionally recorded voice messages for your phone service.
- We can come out to your place of business and help setup any Internet Desk Phones.
- This service can be used along with our Mobile Office service for complete online business solution.
Internet Phone Service Pricing
Internet Phone 300 ($14.88 a month or $9.88 a month if paid annually) – This package includes 300 free monthly minutes (4.9¢ each additional minute), and 2 phone numbers (Toll Free or Local number). First Month FREE!
Internet Phone 600 ($24.88 a month or $19.88 a month if paid annually) - Includes 600 free monthly minutes (4.9¢ each additional minute), and 2 phone numbers (Toll Free or Local number). First Month FREE!
Internet Phone 1000 ($39.88 a month or $34.88 a month if paid annually) - Includes 1000 free monthly minutes (4.9¢ each additional minute), and 3 phone numbers (Toll Free or Local number). First Month FREE!
Internet Phone 2500 ($74.88 a month or $69.88 a month if paid annually) - Includes 2500 free monthly minutes (4.9¢ each additional minute), and 3 phone numbers (Toll Free or Local number). First Month FREE!
Internet Phone Enterprise Package ($99.88 a month or $94.88 a month if paid annually) - Includes 600 free monthly minutes (4.9¢ each additional minute), 6 phone numbers (Toll Free or Local number), and 4 Unlimited monthly minutes extensions.
Custom setup services (Starting at $200) – If you would like to utilize our consulting services to setup your business phone system, we can help you. We will consult with you on exactly how you want the phone system setup, and will handle the complete setup for you. This includes setting up the incoming call menu structure, call forwarding rules, and even having our own voice actor record professional voice messages based on the text you provide us. Once complete, we will show you how to use the system.
Add-ons to expand your system as needed:
- Additional toll-free or local numbers - $3.88/month
- 800 Numbers - $25 one-time setup fee ($0 setup fee for 886, 877, and 888 Numbers)
- Vanity Toll Free Number -$25 one-time setup fee
- Text Voicemail Transcription (Human Transcription) – 25¢ per voicemail
- Text Voicemail Transcription (Automated Transcription) - $1.50 per extension
- Call Recording - 300 minutes $4.95/month or 1,000 minutes $14.95/month
- Unlimited minutes for a Phone Extension – $21.88/month
- Make and Receive calls using computer software for an Extension- $1.95/month
- Use an existing phone or receive a new IP Phone (Linksys SPA301-G1) to make and receive calls for an extension – $4.88/month
All of the above Internet Phone Service packages include the following standard features:
- No contracts required.
- Free customer support provided by the Internet Phone Service company.
- Local phone numbers are available.
- Transfer your existing phone numbers over to this service.
- Internet Fax allows you to receive and send faxes through your Internet Phone Service.
- Dedicated fax number
- Toll-free numbers are available including 800, 888, 877, 866 or toll-free vanity numbers.
- Dial-by name directory gives callers the ability to find an employees extension by name.
- Call queues
- Mobile phone integration to receive and make calls using your business line.
- Caller ID
- Login to web site from anywhere to listen to and access faxes (integrated with our Mobile Office service)
- Get instant notifications for voice and messages by email, SMS, or call managements application.
- Forward calls to any phone device (phone number) at any location.
- Screen calls by accepting calls from particular callers, block specific numbers, and send others directly to voice mail.
- Call logs are available for all inbound and outbound calls and faxes.
- You can use a Virtual Calling Card by calling your business number, log in, and then dial out.
- Set up voice messages to be played based on the time of day.
- You can create extensions for each of your employees at local, satellite offices, or wherever they might be.
- Keep callers entertained and informed with music and messages while on hold.
- Receive voice and fax messages by email.
- Create answering rules (and menus) to route calls based on a range of options for your company main number, as well as for individual extensions and mailboxes.
- Etc…
Advanced business features available for additional costs:
- Payments over the phone - Collect credit card payments from your customers directly over the phone.
- Store Locator - Route incoming calls to the nearest store by prompting callers to enter their zip code.
- Schedule Appointments - Automate appointment scheduling for your callers eliminating human intervention.
- Help Desk Automation - Automate your support ticketing process by letting your customers open new tickets and manage existing ones, all over any phone.
- Call Surveys - Collect caller’s feedback in 2 easy steps. Simply choose from existing polls or define your custom feedback poll with your own set of questions.
- Outbound Campaign - Automate your outbound call campaign to save time and improve bottom line.
- Call tracking - Track incoming calls for your phone number and boost sales
- Phone Verification - Validate your customer phone numbers by placing a call and enter security codes.
- Geographical Routing - Forwards the calls to the nearest number in the list based on the caller’s phone number.
- CRM Lead Capture - Search for a lead in your CRM (such as SugarCRM or Sales Force) based on caller phone number. Create a new lead automatically if there is none available.
- CRM by Phone - Access information stored in your CRM (such as SugarCRM or Sales Force) over any phone to boost productivity.
- CRM Lead Capture - Search for a lead in your CRM based on caller phone number. Create a new lead automatically if there is none available.
- Custom Data Retrieval - We can grab current data from your existing website application, and present it in your business phone system. For example, the caller could enter their account number in the phone system, which would query your current website for the order status, and then tell the caller the current status of their order.
Above is just some of the valuable Internet Phone Service features that are available. This Internet Phone Service along with our Mobile Office service, offers your small or medium sized business a complete online mobile environment for your business. Contact us today for more information about these services, or if you are ready to get started today. Please contact us by one of the means available on our contact page, and we will be happy to help you get started on your mobile business phone service.
