This portion of the site is dedicated to Imageway Digital Media customers who want to utilize all of our support services. We are dedicated to providing the best support services possible for our clients.

Our goal is to make it as easy as possible for your business to create a fully functional website and utilize our support services to the fullest capacity.

Available on the menu at the left are links to Webpage programs that allow you to utilize the support services we provide. Below we will describe what each one allows:

Support Home – This will bring you back to the main support Webpage (the one your currently reading).

Billing and Help System – This is our Webpage based billing and help system. You can log into this Webpage to check invoices, and pay bills online. Second you can manage your domain names you purchased through Imageway. Third you can view our online help frequently asked questions (FAQ) database. Lastly you can submit a help ticket if you require help with our services.

Message System – This is our Webpage based message system. This system can be accessed directly by going to "http://mail.yourwebsitename.com" in your web browser (where "yourwebsitename" is your actual domain name setup on our system). Users can log into this Webpage to read and compose personal e-mail. Second, users can log into the self management section to change their personal password, forwarding, etc. Administrators can log into the domain management to create new accounts, modify passwords, forwarding rules, mailing lists, etc. Lastly, users can log in to change Calendar events, and share files with others. The domain administrator account information is sent out when you purchased your account. If you don't have the domain administrator account, contact us at one of the means available on our contact Webpage.

Domain Name Lookup – This is our Webpage based Domain Name Availability Checker. This application allows you to check if a domain name, such as www.domain.com, is available to purchase. If it is available, then you will have the option to order this domain name to be used with your Webpage and E-mail setup. This application also provides an application wizard, which can help you in coming up with an available domain name.

Website Statistics – This is our Webpage based Statistics area. You will be prompted to enter your user name and password. This username and password was setup originally when your account was created (if you do not have an account contact us at one of the means available on our contact webpage). Once you enter this section, you will see a detailed webpage that provides statistics of your website usage. This can be useful to see what parts of your site are visited the most, and by whom. If you would like more detailed statistics printed out in full color and postage mailed to you directly, then please contact us at one of the means available on our contact webpage.

Database Editor - This is our Webpage based MySQL database editor. You can use this page to manipulate the MySQL databases that have been created for you. The username and password is setup when requested and the account level you purchased supports the usage of MySQL databases. To request a MySQL database be created for your account, contact us at one of the means available on our contact webpage.

Website File Transfer - This is our Webpage based FTP file transfer client. You can use this page to send your web page files to our web hosting server. This program will encrypt the connection for advanced security. This page will require that you have JAVA installed on your computer. If you wish to download your own FTP client program for your computer, please click here to visit our links page for suggestions of recommended FTP programs. You will then be able to go to "ftp.yourwebsitename.com" in your ftp client (where "yourwebsitename" is your actual domain name setup on our system).

Free Quote - This is our Webpage for filling out a request for a quote. Use this page to get an idea of what costs would be involved with a specific need you require.

Click here to have a separate floating window open. – This will create a separate small window with links to all our available customer services. You can keep this window open at all times, to quickly get to any of the services we provide.

All the above services are only available to our customers. For other specific questions or services you might have, please contact us. To contact us please us one of the means available at our contact Webpage.