Internet Phone (VOIP)

Internet Phone will provide your business limitless ways to keep in touch with your customers and colleagues.

Take your phone system to the cloud!
HIPAA and HITECH compliant phone service!

Top Rated VOIP Company

Phone systems are critical to any small or medium sized business for voice communication with customers and suppliers. To have a business class phone system in the past it required large expenses and a complex setup with your local phone company. Today with the wide spread availability of Internet access, you can leverage the Internet to provide your small or medium sized business the advanced phone features usually reserved for an expensive and complex setup provided by the phone company.

One of the major features of Internet Phone Service is that it is truly mobile. When using Internet Phones, you can plug them into anywhere there is an Internet connection and they will work. Long gone are the days when you have to call your phone company to start or discontinue service when moving locations. Wherever you travel, your business phone will follow. All you have to do is forward any incoming calls to multiple devices, and the first to answer the call get it. You can dial all the phones simultaneously or you can ring one phone number at a time.

Imageway partners with Phone.com which offers what we feel is the best Internet Phone service on the market based on price, functionality, service, and features. Using their phone hosting services allows us to create the best custom solution for your business. Phone.com even offers advanced features such as human based live receptionists and video meetings, which can be added for additional costs. Phone.com allows you to create anything from a simple business phone layout to a very complex layout which efficiently routes your calls to the correct people.

All of the Phone.com hosting plans include no contract and no commitment plus include a 30-day money back guarantee if you are not satisfied with the service. Phone.com is simply the easiest and cheapest way to design and present a professional phone answering system for your business. Please watch the video below for a quick introduction to what Phone.com provides.

Phone.com explained in under 2 minutes:

Imageway can provide you with the following partner services:

  • We can help you order the Internet Phone Service.
  • We can help you setup the phone service for your business.
  • We provide professionally recorded voice messages for your phone service.
  • We can come out to your place of business and help setup any Internet Desk Phones.
  • This service can be used along with our Mobile Office service for a complete online business solution.

  • FEATURES
  • choose monthly or annually price
  • Shared Monthly Call Minutes
  • Shared Text Messages (SMS)
  • Virtual User Extensions
  • Local or Toll-Free Number
  • Premium Hold Music
  • Voicemail to text
  • 1 Base Video Meeting Host
  • Mobile Application
  • Audio Conferencing
  • Call Recording
  • Greetings
  • Call Forwarding
  • Call Screening
  • Follow Me
  • Voicemail to Email
  • Menus (IVR)
  • Schedules
  • Dial-by-Name Directory
  • Hold Music
  • Call Blocking
  • Call Handling Rules
  • Call Transfer
  • International Calling (Rates Apply)
  • Fax Send
  • BASE ACCOUNT
  • $14.99MONTHLY
    $143.88ANNUALLY
  • 500
  • 2,000
  • Unlimited
  • 1
  • Premium Hold Music
  • Voicemail to text
  • 1 Base Video Meeting Host
  • Mobile Application
  • Audio Conferencing
  • Call Recording
  • Greetings
  • Call Forwarding
  • Call Screening
  • Follow Me
  • Voicemail to Email
  • Menus (IVR)
  • Schedules
  • Dial-by-Name Directory
  • Hold Music
  • Call Blocking
  • Call Handling Rules
  • Call Transfer
  • International Calling
  • Fax Send
  • SIGN UP NOW
  • SIGN UP NOW
  • PLUS ACCOUNT
  • $19.99MONTHLY
    $179.88ANNUALLY
  • 500
  • 3,000
  • Unlimited
  • 1
  • Premium Hold Music
  • Voicemail to text
  • 1 Base Video Meeting Host
  • Mobile Application
  • Audio Conferencing
  • Call Recording
  • Greetings
  • Call Forwarding
  • Call Screening
  • Follow Me
  • Voicemail to Email
  • Menus (IVR)
  • Schedules
  • Dial-by-Name Directory
  • Hold Music
  • Call Blocking
  • Call Handling Rules
  • Call Transfer
  • International Calling
  • Fax Send
  • SIGN UP NOW
  • SIGN UP NOW
  • UNLIMITED EXTENSION
  • $29.99MONTHLY
    $299.88ANNUALLY
  • 1 Unlimited Extension
  • Unlimited
  • Unlimited
  • 1
  • Premium Hold Music
  • Voicemail to text
  • 1 Base Video Meeting Host
  • Mobile Application
  • Audio Conferencing
  • Call Recording
  • Greetings
  • Call Forwarding
  • Call Screening
  • Follow Me
  • Voicemail to Email
  • Menus (IVR)
  • Schedules
  • Dial-by-Name Directory
  • Hold Music
  • Call Blocking
  • Call Handling Rules
  • Call Transfer
  • International Calling
  • Fax Send
  • SIGN UP NOW
  • SIGN UP NOW
Additional Hosting Fees

Required Taxes and Fees – We follow all local jurisdiction and federal taxation laws. We are required by these areas to charge taxes based on the administrative contact address listed within your account. Taxes are based on federal, state, county and city percentages. These percentages can fluctuate on a monthly basis and are not dictated by us. Taxes include: State and Local Taxes Varies by region, FUSF (Federal Universal Services Fund) 17.4%, Regulatory Recovery Fee 2.5%, 911 Recovery Fee $1.49/mo per device, Payphone to US Toll Free 99¢/call, and Canada to US Toll Free 5¢/min.

Minute Overage Fees – Minutes in excess of the Base and Plus plan limits will incur overage fees. Under 5,000 minutes costs 3.9¢ per minute. Over 5,000 minutes costs 3.5¢ per minute. Over 10,000 minutes costs 2.9¢ per minute. Over 20,000 minutes costs 2.5¢ per minute.

Text Overage Fees – Each additional text sent and received that is over your allotted plan will incur a $0.005 fee.

Optional Services

Imageway based custom setup services – Starting at a $200 flat fee, if you would like to utilize our consulting services to setup your business phone system, we can help you. We will consult with you on exactly how you want the phone system setup, and will handle the complete setup for you.  This includes setting up the incoming call menu structure, call forwarding rules, and even having our own voice actor record professional voice messages based on the text you provide us. Once complete, we will show you how to use the system.

Optional Phone Hosting Feature Pricing
  • Additional toll-free or local numbers – $4.99/mo
  • Unlimited minutes for a Phone Extension – $24.99/mo
  • Transfer existing phone number – $0 setup fee
  • 800, 855, 866, 877, 888 Numbers – $0 setup fee
  • Vanity Toll Free Number -$0 setup fee
  • Text Voicemail Transcription (Human Transcription) – 25¢ per voicemail
  • Unlimited Text Voicemail Transcription (Automated Transcription) – $1.50 per extension
  • Caller Analytics -$3.99/mo
  • Call Recording – 300 minutes $4.95/mo
  • Make and Receive calls using computer software for an Extension– $4.99/mo
  • Use Own IP Phone – $4.99/mo per device usage.
  • Premium Hold Music – $0.99/mo per account.
Other Pay Features (Uses a secondary service, contact for pricing and availability)
  • Payments over the phone – Collect credit card payments directly over the phone.
  • Store Locator – Route incoming calls to the nearest store by prompting callers to enter their zip code.
  • Schedule Appointments – Automate appointment scheduling for your callers eliminating human intervention.
  • Help Desk Automation – Automate your support ticketing process by letting your customers open new tickets and manage existing ones.
  • Call Surveys – Collect caller’s feedback. Simply choose from existing polls or define your custom feedback poll with your own set of questions.
  • Outbound Campaign – Automate your outbound call campaign to save time and improve bottom line.
  • Call tracking – Track incoming calls for your phone number and boost sales
  • Phone Verification – Validate your customer phone numbers by placing a call and enter security codes.
  • Geographical Routing – Forwards the calls to the nearest number in the list based on the caller’s phone number.
  • CRM Lead Capture – Search for a lead in your CRM (such as SugarCRM or Sales Force) based on caller phone number.
  • CRM by Phone – Access information stored in your CRM (such as SugarCRM or Sales Force)  over any phone to boost productivity.
  • Custom Data Retrieval – We can grab current data from your existing website application, and present it in your business phone system.
Create Local Phone Numbers Anywhere In The World!
dc_map
Quick Preview of the Internet Phone (VOIP) Web Interface

Access your phone system in the cloud from any device

dc_screens

back to top