If you got a warning from our email system that said “Your email client used an insecure login protocol”, then you are using a email client to access your email account which is not using SSL/TLS. To fix this issue all you need to do is edit your email client settings and turn on SSL/TLS. Information on how to set-up common email clients is available on your mail system home page at: http://mail.yourdomain.com (where “yourdomain.com” is your own domain name).

SSL stands for Secure Sockets Layer and, in short, it’s the standard technology for keeping an internet connection secure and safeguarding any sensitive data that is being sent between two systems, preventing criminals from reading and modifying any information transferred, including potential personal details. TLS (Transport Layer Security) is just an updated, more secure, version of SSL.

At Imageway we offer both secure and non non-secure connections to all our supported Internet protocols. The reason we have kept the non-secure connections around is to support older clients which might not support secure based connections. If your email client supports a secure connection, which most do now in days, we strongly suggest you turn it on. This is why these warnings are sent out, so the customer is aware that something can be fixed to improve their overall security.

If you have additional questions or comments please contact us at one of the means available at: https://www.imageway.com/contact-us

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