How to leave a copy of email on the mail server when using POP in Outlook

When you retrieve emails from a POP3 email account, the emails are deleted from the Mail Server by default after they are downloaded to your computer. However, if you want to check your emails from multiple computers, you must configure Mail Client to not delete the emails on your Mail Server. This scenario is most common for people who want to check their home Internet service provider (ISP) email account from work and download the emails for permanent storage on their home computer.

When you leave emails on your Mail Server, you can choose from several options to delete your emails. To make your choice, you need to consider several factors about your email usage, such as how long you want the emails to be accessible from multiple computers and the storage limits imposed by your email server administrator. If you exceed your storage limit, you might be unable to receive new emails or might be charged additional fees.

In Outlook, it allows you to select a time duration for leaving email on the Mail Server.

1. On the ‘Tools’ menu, click ‘E-mail Accounts’.
2. Click ‘View or change existing e-mail accounts’, and then click ‘Next’.
3. Select your email account, and then click ‘Change’.
4. Click ‘More Settings’.
5. Click the ‘Advanced’ tab, and under ‘Delivery’, select the ‘Leave a copy of messages on the server’ check box.
6. Under ‘Internet E-mail Settings’ dialog box, select one of the following options:

a) Remove from server after x days
Emails are downloaded to your computer but remain on the Mail Server for the number of days that you specify. This is the most common setting for people who want to read their emails at work but also download them for permanent storage on their home computer. We recommend that you choose the smallest number of days that suits your needs. The longer you leave emails on your Mail Server, the greater the risk of exceeding your mailbox size quota.

b) Remove from server when deleted from ‘Deleted Items’
Emails are downloaded to your computer but also remain on the Mail Server indefinitely until you delete the emails in Outlook and empty the ‘Deleted Items’ folder. Just deleting the email doesn’t remove the email from the Mail Server.

*** If you do not select either check box, emails are left on the server indefinitely. You can eventually exceed your mailbox quota, unless you connect to the Mail Server from another computer that has Outlook configured to remove emails from the Mail Server.

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POP hosting vs IMAP hosting

What’s the difference?

The main difference, as far as we are concerned here, is the way in which IMAP or POP controls your e-mail inbox.

When you use IMAP you are accessing your inbox on the central mail server. IMAP does not actually move messages onto your computer. You can think of an e-mail program using IMAP as a window to your messages on the server. Although the messages appear on your computer while you work with them, they remain on the central mail server.

POP does the opposite. Instead of just showing you what is in your inbox on the mail server, it checks the server for new messages, downloads all the new messages in your inbox onto your computer, and then deletes them from the server. This means that every time you use POP to view your new messages, they are no longer on the central mail server.

IMAP makes it easier to view mail from home, work, and other locations

Because IMAP leaves all of your messages on the central mail server, you can view these messages from any location with Internet access. This means the e-mail inbox you view from home will be the same one you see at work.

Since POP downloads new messages to your computer and removes them from the server, you will not be able to see those new messages on another computer when you check your inbox. Those messages exist only on the computer that downloaded them using POP. If you loose this computer, then you will also loose all your emails that were downloaded to it using POP.

However, if you use IMAP and create e-mail folders on the server, these folders are accessible from anywhere you read your e-mail using IMAP. If you use POP and create e-mail folders, they are stored locally, and you cannot access these folders from anywhere except the computer on which you created them.

POP can create problems if you alternate between it and IMAP. There is an option in many POP e-mail programs to leave copies of the messages on the server, but this option has complications. When you leave copies of the messages on the server, then access your e-mail using WebMail or another IMAP e-mail client, the POP client may create duplicate messages next time it accesses the inbox; you will see each of the messages more than once, and you will have to clean out (delete) the unwanted ones.

You may want to keep local copies

While using IMAP to save e-mail on the central mail server is recommended, there are reasons to have local copies of messages (messages downloaded to the computer, as with POP). Fortunately, IMAP allows you to keep local copies of all your messages. The option of local copies is useful when you are connecting from a dial-up connection. You may want to download your messages, then disconnect from the Internet and work with your mail offline. Please note that while you are working offline, you cannot send or receive mail. You need to be connected to the Internet to do those tasks.

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How to use .htaccess Guide

This guide was built to serve as a comprehensive resource to using .htaccess. If you are completely new to using .htaccess — you might want to start with the first chapter “.htaccess Basics” below.

If you are searching for specific code samples or tutorials look at the navigation on the right-hand side of this page to jump directly to sub-sections within this page.

.htaccess Basics
What is .htaccess?

The .htaccess file is a configuration file that affects how a webserver responds to various requests. It is supported by several webservers, including the popular Apache software used by mosy commercial web hosting providers.

.htaccess files operate at the level of a directory, allowing them to override global configuration settings of .htaccess directives higher in the directory tree.

Why is it called .htaccess?

These files were first used to control user access on a per-directory basis.

Using a subset of Apache’s http.conf settings directives, it allowed a system administrator to restrict access to individual directories to users with a name and password specified in an accompanying .htpasswd file.

While .htaccess files are still used for this, they are also used for a number of other things which we’ll cover in this guide.

Where is the .htaccess file?

In theory, every folder (directory) on your server could have one. Generally, though, there is one in your web root folder — that’s the folder that holds all the content of your website, and is usually labeled something like Public_HTML or www.

If you have a single directory that contains multiple website subdirectories, there will usually be an .htaccess file in the main root (Public_HTML) directory and also one in each subdirectory (/sitename).

Why can’t I find my .htaccess file?

On most file systems, file names that begin with a dot ( . ) are hidden files. This means they are not typically visible by default.

But they aren’t hard to get to. Your FTP client or File Manager should have a setting for “show hidden files.” This will be in different places in different programs, but is usually in “Preferences”, “Settings”, or “Folder Options.” Sometime you’ll find it in the “View” menu.

What if I don’t have an .htaccess file?

First of all, make sure that you have turned on “show hidden files” (or its equivalent), so that you can be sure you actually don’t have one. Often, .htaccess files are created automatically, so you will usually have one. But this isn’t always the case.

If you really don’t have one, you can easily create one:

Start a new file in a plain text editor.

Save it in ASCII format (not UTF-8 or anything else) as .htaccess


Make sure that it isn’t htaccess.txt or something like that. The file should have only the name .htaccess with no additional file extension.

Upload it to the appropriate directory via FTP or your browser-based file manager.

Error Handling
Using .htaccess files to specify error documents is very simple, one of the simplest things you can do with this feature.

What is an error code?

When a request is made to a web server, it tries to respond to that request, usually by delivering a document (in the case of HTML pages), or by accessing an application and returning the output (in the case of Content Management Systems and other web apps).

If something goes wrong with this, an error is generated. Different types of errors have different error codes. You are probably familiar with the 404 error, which is returned if the document cannot be found on the server.

There are many other error codes that a server can respond with.

Client Request Errors
400 — Bad Request

401 — Authorization Required

402 — Payment Required (not used yet)

403 — Forbidden

404 — Not Found

405 — Method Not Allowed

406 — Not Acceptable (encoding)

407 — Proxy Authentication Required

408 — Request Timed Out

409 — Conflicting Request

410 — Gone

411 — Content Length Required

412 — Precondition Failed

413 — Request Entity Too Long

414 — Request URI Too Long

415 — Unsupported Media Type.

Server Errors
500 — Internal Server Error

501 — Not Implemented

502 — Bad Gateway

503 — Service Unavailable

504 — Gateway Timeout

505 — HTTP Version Not Supported.

What happens by default?

If you don’t specify any type of error handling, the server will simply return the message to the browser, and the browser will display a generic error message to the user. This is usually not ideal.

Specifying Error Documents

Create an HTML document for each error code you want to handle. You can name these whatever you like, but it’s helpful to name them something that will help you remember what they’re for, like not-found.html or simply 404.html.

Then, in the .htaccess file, specify which document to use with each type of error.

ErrorDocument 400 /errors/bad-request.html
ErrorDocument 401 /errors/auth-reqd.html
ErrorDocument 403 /errors/forbid.html
ErrorDocument 404 /errors/not-found.html
ErrorDocument 500 /errors/server-err.html
Notice that each directive is placed on its own line.

And that’s it. Very simple.

Alternatives to .htaccess for error handling

Most Content Management Systems (CMS) like WordPress and Drupal, and most web apps, will have their own way of handling most of these errors codes.

Password Protection With .htaccess
The original purpose of .htaccess files was to restrict access to certain directories on a per-user basis (hence the name, hyper text access). So we’ll look at that first.


Usernames and passwords for the .htaccess system are stored in a file name .htpasswd.

These are stored each on a single line, in the form:

for example:

It’s important to realize that the password stored in the file isn’t the actual password used to log in. Rather it is a cryptographic hash of the password.

This means that the password has been run through an encryption algorithm, and the result is stored. When a user logs in, the plain-text password is entered and run through the same algorithm. If the input is the same, the passwords match and the user is granted access.

Storing passwords this way makes them more secure — if someone were to gain access to your .htpasswd file, they would only see the hashed passwords, not the originals. And there is no way to reconstruct the originals from the hash — it is a one way encryption.

Several different hashing algorithms can be used:

Secure Algorithms — Use one of


bcrypt — This is the most secure, but also the slowest to compute. It is supported by Apache and Nginx.

md5 — This is the default hashing algorithm used by current versions of Apache. It is not supported by Nginx.

Insecure Algorithms — Do not use


crypt() — This used to be the default hashing function, but it is not very secure.

SHA and Salted SHA.

Creating usernames and passwords on the command line

You can create an .htpasswd file, and add username-password pairs to it, directly from the command line or SSH terminal.

The command for dealing with the .htpasswd file is simply htpasswd.

To create a new .htpasswd file, use the command with the -c option (for create), then type the path to the directory (not the URL, the actual path on the server). You can also include a user you want to add.

> htpasswd -c /usr/local/etc/.htpasswd johnsmith
This creates a new .htpasswd file in the /etc/ directory, and adds a record for a user named johnsmith. You will be prompted for a password, which will also be stored, using the md5 encryption.

If there is already an .htpasswd file at the specified location, a new one is not created — the new user is simply appended to the existing file.

If you’d prefer to use the bcrypt hashing algorithm, use the -b option.

Password hashing without the command line

If you don’t feel comfortable using the command line or SSH terminal (or if you don’t have access to it for some reason), you can simply create an .htpasswd file and populate it using a plain text editor, and upload it via FTP or file manager.

But then you’ll need to encrypt your passwords somehow, since the htpasswd command was taking care of that for you.

There are many .htpasswd encryption utilities available online. The best one is probably the htpasswd generator at

This gives you several options for hashing algorithm and password strength. You can simply copy-and-paste the output from there into your .htpasswd file.

Where to keep your .htpasswd file

You don’t need to have a separate .htpasswd file for every .htaccess file. In fact, you shouldn’t. Under most normal circumstances, you should have one for your entire web hosting account or main server directory.

The .htpasswd file should not be in a publicly accessible directory — not Public_HTML or www or any subdirectory. It should be above those, in a folder that is only accessible from the server itself.

How to use .htpasswd with .htaccess

Each directory can have its own .htaccess file, with its own set of users which are allowed to access it.

If you want any one (including non-logged-in users) to access the directory and its files, simply do nothing — that is the default.

To restrict access you need to add the following to the .htaccess file:

AuthUserFile /usr/local/etc/.htpasswd
AuthName “Name of Secure Area”
AuthType Basic require valid-user The first line specifies the path and file name to your list of usernames and passwords. The second line specifies a name for the secured area. This can be anything you like. The third line specifies “Basic” authentication, which is what you usually need.

The tag specifies what is being limited (in this case, the ability to GET or POST to any file in the directory). Within the pair of tags is a list of who is allowed to access files.

In the above example, any valid user can access files. If you want to restrict access to a specific user or few users, you can name them.

AuthUserFile /usr/local/etc/.htpasswd
AuthName “Name of Secure Area”
AuthType Basic require user johnsmith
require user janedoe
You can also put users into groups and allow access based on group. This is done by adding another file which specifies the groups.

The group file, which could be named (for example) .htgroups looks like this:

admin: johnsmith janedoe
staff: jackdoe cindysmith
Then you can specify it in your .htaccess file:

AuthUserFile /usr/local/etc/.htpasswd
AuthGroupFile /usr/local/etc/.htgroup
AuthName “Admin Area”
AuthType Basic require group admin Alternatives to .htpasswd

Using .htaccess and .htpasswd to resrict access to certain files on your server only really makes sense if you have a lot of static files. The feature was developed when web sites were usually a collection of HTML documents and related resources.

If you are using a content management system (CMS) like WordPress or Drupal, you can use the built-in user management features to restrict or grant access to content.

Enabling Server Side Includes (SSI)
What are Server Side Includes?

SSI, or Server Side Includes, is a light-weight scripting language used primarily to embed HTML documents into other HTML documents.

This makes it easy to re-use common elements, such as headers, footers, sidebars, and menus. You can think of it as a precursor to today’s templating and content management systems.

SSI also has conditional directives (if, else, etc.) and variables, making it a complete, if somewhat hard to use, scripting language. (Typically, any project more complicated than a handful of includes will cause a developer to choose a more robust language like PHP or Perl.)

Enabling SSI

Some web hosting servers will have Server Side Includes enabled by default. If not, you can enable it with your .htaccess file, like so:

AddType text/html .shtml
AddHandler server-parsed .shtml
Options Indexes FollowSymLinks Includes
This should enable SSI for all files that have the .shtml extension.

SSI on .html files

If you want to enable SSI parsing on .html files, you can add a directive to accomplish that:

AddHandler server-parsed .html
The benefit of doing this is that you can use SSI without letting the world know you are using it. Also, if you change implementations in the future, you can keep your .html file extensions.

The downside of this is that every .html file will be parsed with SSI. If you have a lot of .html files that don’t actually need any SSI parsing, this can introduce a lot of unneeded server overhead, slowing down your page load times and using up CPU resources.

SSI on your Index page

If you don’t want to parse all .html files, but you do want to use SSI on your index (home) page, you’ll need to specify that in your .htaccess file.

That’s because when the web server is looking for a directory’s index page, it looks for index.html, unless you tell it otherwise.

If you aren’t parsing .html files, you’ll need your index page to be named index.shtml for SSI to work, and your server doesn’t know to look for that by default.

To enable that, simply add:

DirectoryIndex index.shtml index.html
This alerts the web server that the index.shtml file is the main index file for the directory. The second parameter, index.html is a backup, in case index.shtml can’t be found.

IP Blacklisting and IP Whitelisting
You can use .htaccess to block users from a specific IP address (blacklisting). This is useful if you have identified individual users from specific IP addresses which have caused problems.

You can also do the reverse, blocking everyone except visitors from a specific IP address (whitelisting). This is useful if you need to restrict access to only approved users.

Blacklisting by IP

To block specific IP addresses, simply use the following directive, with the appropriate IP addresses:

order allow,deny
deny from
deny from 789.56.4.
allow from all
The first line states that the allow directives will be evaluated first, before the deny directives. This means that allow from all will be the default state, and then only those matching the deny directives will be denied.

If this was reversed to order deny,allow, then the last thing evaluated would be the allow from all directive, which would allow everybody, overriding the deny statements.

Notice the third line, which has deny from 789.56.4. — that is not a complete IP address. This will deny all IP addresses within that block (any that begin with 789.56.4).

You can include as many IP addresses as you like, one on each line, with a deny from directive.

Whitelisting by IP

The reverse of blacklisting is whitelisting — restricting everyone except those you specify.

As you may guess, the order directive has to be reversed, so that that everyone is first denied, but then certain addresses are allowed.

order deny,allow
deny from all
allow from
allow from 789.56.4.
Domain names instead of IP addresses

You can also block or allow users based on a domain name. This can be help block people even as they move from IP address to IP address. However, this will not work against people who can control their reverse-DNS IP address mapping.

order allow,deny
deny from
allow from all
This works for subdomains, as well — in the previous example, visitors from will also be blocked.

Block Users by Referrer
A referrer is the website that contains a link to your site. When someone follows a link to a page on your site, the site they came from is the referrer.

This doesn’t just work for clickable hyperlinks to your website, though.

Pages anywhere on the internet can link directly to your images (“hotlinking”) — using your bandwidth, and possibly infringing on your copyright, without providing any benefit to you in terms of traffic. They can also hotlink to your CSS files, JS scripts, or other resources.

Most website owners are okay with this when happens just a little bit, but sometimes this sort of thing can turn into abuse.

Additionally, sometimes actual in-text clickable hyperlinks are problematic, such as when they come from hostile websites.

For any of these reasons, you might want to block requests that come from specific referrers.

To do this, you need the mod_rewrite module enabled. This is enabled by default for most web hosts, but if it isn’t (or you aren’t sure) you can usually just ask your hosting company. (If they can’t or won’t enable it, you might want to think about a new host.)

The .htaccess directives that accomplish referrer-based blocking rely on the mod_rewrite engine.

The code to block by referrer looks like this:

RewriteEngine on
RewriteCond % ^http://.* [NC,OR]
RewriteCond % ^http://.* [NC,OR]
RewriteCond % ^http://.* [NC]
RewriteRule .* – [F]
This is a little tricky, so lets walk through it.

The first line, RewriteEngine on, alerts the parser that a series of directives related to rewrite is coming.

The next three lines each block one referring domain. The part you would need to change for your own use is the domain name (example) and extension (.com).

The backward-slash before the .com is an escape character. The pattern matching used in the domain name is a regular expression, and the dot means something in RegEx, so it has to be “escaped” using the back-slash.

The NC in the brackets specifies that the match should not be case sensitive. The OR is a literal “or”, and means that there are other rules coming. (That is — if the URL is this one or this one or this one, follow this rewrite rule.)

The last line is the actual rewrite rule. The [F] means “Forbidden.” Any requests with a referrer matching the ones in the list will fail, and deliver a 403 Forbidden error.

Blocking Bots and Web Scrapers
One of the more annoying aspects of managing a website is discovering that your bandwidth is being eaten up by non-human visitors — bots, crawlers, web scrapers.

These are programs that are designed to pull information out of your site, usually for the purpose of republishing it as part of some low-grade SEO operation.

There, of course, legitimate bots — like those from major search engines. But the rest are like pests that just eat away at your resources and deliver no value to you whatsoever.

There are several hundred bots identified. You will never be able to block all of them, but you can keep the activity down to a dull roar by blocking as many as you can.

Here is a set of rewrite rules which will block over 400 known bots, compiled by AskApache

Specifying a Default File for a Directory
When a request is made to a web server for a URL which does not specify a file name, the assumption built into most web servers is that the URL refers to a directory.

So, if you request, Apache (and most other web servers) is going look in the root directory for the domain (usually /Public_HTML or something similar, but perhaps /example-com) for the default file.

The default file, by default, is called index.html. This goes way back to the beginning of the internet when a website was just a collection of documents, and the “home” page was usually an index of those documents.

But you might not want index.html to be the default page. For example, you might need a different file type, like index.shtml, index.xml, or index.php.

Or you might not think of your home page as an “index,” and want to call it something different, like home.html or main.html.

Setting the Default Directory Page

.htaccess allows you to set the default page for a directory easily:

DirectoryIndex [filename here]
If you want your default to be home.html it’s as easy as:

DirectoryIndex home.html
Setting Multiple Default Pages

You can also specify more than one DirectoryIndex:

DirectoryIndex index.php index.shtml index.html
The way this works is that the web server looks for the first one first. If it can’t find that, it looks for the second one, and so on.

Why would you want to do this? Surely you know which file you want to use as your default page, right?

Remember that .htaccess affects its own directory, and every subdirectory until it is overridden by a more local file. This means that an .htaccess file in your root directory can provide instructions for many subdirectories, and each one might have its own default page name.

Being able to place those rules in a single .htaccess file in the root means that you don’t have to duplicate all the other directives in the file at every directory level.

URL Redirects and URL Rewriting
One of the most common uses of .htaccess files is URL redirects.

URL redirects should be used when the URL for a document or resource has changed. This is especially helpful if you have reorganized your website or changed domain names.

301 vs. 302

From a browser standpoint, there are two types of redirects, 301 and 302. (These numbers refer to the error code generated by the web server.)

301 means “Permanently Moved,” while 302 means “Moved Temporarily.” In most cases, you want to use 301. This preserves any SEO equity the original URL had, passing it on to the new page.

It also will cause most browsers to update their bookmarks. Most browsers will also cache the old-to-new mapping, so they will simply request the new URL when a link or user attempts to access the original. If the URL has changed permanently, these are all desirable results.

There’s very little reason to use 302 redirects, since there’s usually very little reason to temporarily change a URL. Changing a URL ever is undesirable, but is sometimes necessary. Changing it temporarily, with the plan to change it back later, is a bad idea and is almost always avoidable.

All the examples in this section will use the 301 redirect.

Redirect vs. Rewrite

There are two different ways to “change” a URL with .htaccess directives — the Redirect command and the mod_rewrite engine.

The Redirect command actually sends a redirect message to the browser, telling it what other URL to look for.

Typically, the mod_rewrite tool “translates” one URL (the one provided in a request) into something that the file system or CMS will understand, and then handles the request as if the translated URL was the requested URL.

When used this way, the web browser doesn’t notice that anything happened — it just receives the content it asked for.

The mod_rewrite tool can also be used to produce 301 redirects that work the same way as the Redirect command, but with more options for rules — mod_rewrite can have complex pattern matching and rewriting instructions, which Redirect cannot take advantage of.

Basic Page Redirect

To redirect one page to another URL, the code is:

Redirect 301 /relative-url.html
This single-line command has four parts, each separated with a single space:

The Redirect command

The type of redirect ( 301 – Moved Permanently )

The relative URL of the original page

The full and complete URL of the new page.

The relative URL is relative to the directory containing the .htaccess file, which is usually the web root, or the root of the domain.

So if had been moved to, the code would be:

Redirect 301 /blog.php
Redirecting a large section

If you have moved your directory structure around, but kept your page names the same, you might want to redirect all requests for a certain directory to the new one.

Redirect 301 /old-directory
Redirecting an entire site

What if you entire site has moved to a new URL? Easy.

Redirect 301 /
Redirecting www to non-www

Increasingly, websites are moving away from the www subdomain.

It’s never really been necessary, but it was a holdover from the days when you most people who operated a website were using a server to store lots of their own documents, and the www or “world wide web” directory was used for content they wanted to share with others.

These days, some people use it, and some people don’t. Unfortunately, some users still automatically type www. in front of every URL out of habit. If you’re not using www, you want to make sure that these requests land in the right place.

To do this, you’ll need to use the mod_rewrite module, which is probably already installed on your web host.

Options +FollowSymlinks
RewriteEngine on
RewriteCond % ^ [NC]
RewriteRule ^(.*)$$1 [R=301,NC]
Be careful!

A lot of other .htaccess and mod_rewrite guides offer some variation of the following code to accomplish this:

Options +FollowSymlinks
RewriteEngine on
RewriteCond % !^ [NC]
RewriteRule ^(.*)$$1 [R=301,NC]
Do you see the problem with that?

It redirects all subdomains to the primary domain. So not just, but also and and anything else. This is probably not the behavior you want.

Redirecting to www

But what if you are using the www subdomain?

You should probably set up a redirect to make sure people get to where they’re trying to go. Especially now that fewer people are likely to automatically add that www to the beginning of URLs.

You just reverse the above code.

RewriteEngine On
RewriteCond % ^ [NC
RewriteRule ^(.*)$1 [R=301,NC]
Something you shouldn’t do

Several guides on .htaccess redirects include instructions on how to make 404 errors redirect to the home page.

This is a good example of how just because you can do something, it doesn’t mean you should do something.

Redirecting 404 errors to the site’s homepage is a terrible idea. It confuses visitors, who can’t figure out why they are seeing the front page of a site instead of a proper 404 error page.

All websites should have a decent 404 page which clearly explains to the user that the content couldn’t be found and, ideally, offers some search features to help the user find what they were looking for.

Why use .htaccess instead of other alternatives?

You can set up redirect in PHP files, or with any other type of server-side scripting. You can also set them up within your Content Management System (which is basically the same thing).

But using .htaccess is usually the fastest type of redirect. With PHP-based redirects, or other server-side scripting languages, the entire request must be completed, and the script actually interpreted before a redirect message is sent to the browser.

With .htaccess redirects, the server responds directly to the request with the redirect message. This is much faster.

You should note, though — some content management systems actually manage redirects by updating the .htaccess programatically. WordPress, for example, has redirect plugins that work this way. (And WP’s pretty URL system does this as well.)

This gives you the performance of using .htaccess directly, while also giving you the convenience of management from within your application.

Hiding Your .htaccess File
There is no reason that someone should be able to view your .htaccess file from the web. It is never a needed document.

Moreover, there are some big reasons you should definitely not want people to see your .htaccess file. The biggest issue is that if you are using an .htpasswd file, its location is spelled out in the .htaccess file. Knowing where to find it makes it easier to find.

Moreover, as a general rule, you don’t want to provide the public with details about your implementation.

Rewrite rules, directory settings, security — all of the things that you use .htaccess for — it is a good security practice to hide all of this behind-the-scenes at your web server. The more a hacker can learn about your system, the easier it is to compromise it.

It is very easy to hide your .htaccess file from public view. Just add the following code:

order allow,deny
deny from all

Enabling MIME types
MIME types are file types. They’re called MIME types because of their original association with email (MIME stands for “Multipurpose Internet Mail Extensions”). They aren’t just called “file types” because MIME implies a specific format for specifying the file type.

If you’ve ever authored an HTML document, you’ve like specified a MIME type, even if you didn’t know it:

Why Riverside California is a great technology area for your business

Since we are a company based and operating out of Riverside California, we like to highlight the awards and recognition Riverside has received as a technology based area.  This re-enforces why Riverside is a great place for your Mobile Office based business, and why we are proud to help serve the businesses and residents of Riverside California.

Awards and recognition Riverside has received:
  • 2018 —
    • Inc. – 50 Best Places in America for Starting a Business – Riverside, wedged between the ocean and the mountains, this unlikely SoCal town now has greater startup density than Silicon Valley which places it at No. 23 on the list.
    • 2011 —Smart 7
    • 2010 —
      • Digital Cities Survey Winner – The survey recognizes municipalities that successfully incorporate information technology into operations to better serve constituents and businesses. Recognized cities have continued to realize operational objectives despite financial challenges, strategically investing to maximize dollars and effectively conduct the business of government.
      • Intelligent Community Forum Smart21 Communities Award – Intelligent Communities are those which have –Smart 21 whether through crisis or foresight – come to understand the enormous challenges of the Broadband Economy,and have taken conscious steps to create an economy capable of prospering in it.  They are not necessarily big cities or famous technology hubs.  They are located in developing nations as well as industrialized ones, suburbs as well as cities, the hinterland as well as the coast.
      • Top City Government Website Award on –  These sites represent the best of city government websites, and have effectively employed a user-friendly government web portal. The functions on the site are intuitive and encourage visitors to learn more about the services offered by their city government. Each of these sites has gone the extra mile to create an attractive and useful web resource.
      • Center for Digital Government Best of Web – Finalist – The Digital Government Achievement Awards (DGAA)recognize outstanding agency and department Web sites and projects at the application and infrastructure level.
    • 2009 —
      • Intelligent Community Forum Smart21 Communities Award – Intelligent Communities are those which haveSmart 21 – whether through crisis or foresight – come to understand the enormous challenges of the Broadband Economy, and have taken conscious steps to create an economy capable of prospering in it.  They are not necessarily big cities or famous technology hubs.  They are located in developing nations as well as industrialized ones, suburbs as well as cities, the hinterland as well as the coast.
      • 2009 Digital Cities Survey – The survey recognizes municipalities that successfully incorporate information technology into operations to better serve constituents and businesses. Recognized cities h2009 Digital Cities Surveyave continued to realize operational objectives despite financial challenges, strategically investing to maximize dollars and effectively conduct the business of government.
      • Center for Digital Government Best of Web – The Digital Government Achievement Awards (DGAA)recognize outstanding agency and department Web sites and projects at the application and infrastructure level.Best of Web Award 2009
      • Municipal Information Systems Association of California Award for Excellence Information Technology  Practices
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Suggested free software

We have compiled a list of various software that we suggest might be beneficial for you and your business for day to day operations and to interact the most efficiently with our services.  We based our selection criteria on software reliability, features, and lastly the ability of the software to work on multiple operating systems. Most of the software listed is free when used for personal use. The list is as follows:

Libre Office – This is a productivity suite that includes a Word Processor, Spreadsheet, Presentation, Drawing, and Database. The Word Processor can be used to directly edit files that are stored in the files tab of our Mobile Office on-line application (requires Mobile Office transfer agent is enabled, and JAVA is installed on computer). Software is available for Windows, Mac, and Linux.

Opera – Web browser software that allows you to view web pages.  Opera in our own tests was one of the fastest and most reliable browsers. In addition it provides extra privacy features built in such as an Adblocker and VPN client. This software can be used to view your website, or any website on the Internet.  Software is available for Windows, Mac, and Linux.

LINE – Online chat software that allows you to communicate with other users.  LINE in our own tests was one of the most feature rich and most secure, with its end-to-end encryption support. In addition it provides special features like the ability to make phone calls to land line numbers for cheap, something that is great while traveling.  Software is available for Windows, Mac OS X, iOS, and Android.

FileZilla – FTP software that allows you to transfer files to and from various computer FTP servers. This software can be used to upload your webpage source code files (or other files) to your web storage area on our web hosting server systems. This software and our servers support encrypted Explicit or Implicit FTP over SSL for enhanced security of file transferring. Software is available for Windows, Mac, and Linux.

eM Client – E-mail software that allows you to manage your e-mail from various computer e-mail servers.  This software will allow you to receive and compose e-mail on our e-mail hosting server systems. Additionally you can sync Contacts (CardDAV), Calendar events (CalDAV), and Tasks (CalDAV) with our email hosting. Software is available for Windows and Mac OS X. eM Client does require a paid license for business use or to access its advanced features. If your looking for a open source email client that is also available for Linux, then we suggest Thunderbird.

K-9 Mail – E-mail software that allows you to manage your e-mail from Android mobile devices.  This software will allow you to receive and compose e-mail on our e-mail hosting server systems.  Software is available for Android.

Our various on-line tools to interface with our services are also available at:

If you have any other issues or comments, don’t hesitate to contact customer support.

Imageway Staff
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How to change lost email passwords for accounts on Imageway

If you or a user forgets their password, the administrator can do the following to change any domain users email:

1> In a web browser goto: https://mail.YOURDOMAIN.COM” (where YOURDOMAIN.COM is the domain you linked the hosting to).

2> Click the “Domain Admin” button, and use “postmaster@YOURDOMAIN.COM” as the username, and put in the password that was sent to you in your welcome email.

3> Once you are logged in move over to the “Domain Admin” heading and click the “User Accounts” option.

4> Click the “Search accounts” button.

5> Click on the account name you want to change the password for.

6> Where it says “password”, put in the new password.

7> Click the “Save User” button.

8> Make sure at the top you see “+OK”  to verify it was saved.

If you don’t see “+OK“, then fix the password based on the response at the top.  It might not allow a password if it is too short or easy to guess.

You can repeat the above steps for as many users as you wish.

If you have any other issues or comments, don’t hesitate to contact customer support.


Imageway Staff

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How to change email passwords for accounts on Imageway

If you are trying to change your email account password do the following:

1> In a web browser goto: https://mail.YOURDOMAIN.COM” (where YOURDOMAIN.COM is the domain you linked the hosting to).

2> Click the “Webmail” button, and use “EMAIL@YOURDOMAIN.COM” as the username, and put in your current password.

3> Click the “options” and then “Preferences” at the top right.

4> Click the “”Change password” button.

5> This will allow you to change your current password.

You can repeat the above steps for as many users as you wish.

If you have any other issues or comments, don’t hesitate to contact customer support.


Imageway Staff

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How to change email quota for accounts on Imageway

When your quota size limit is reached for your email account, or for your whole domain name, you will receive an email that says “WARNING! Mailbox at or near capacity”. If the quota is reached for an email account, you can adjust the size of the quota by doing the following:

1) In a web browser goto: https://mail.YOURDOMAIN.COM” (where YOURDOMAIN.COM is the domain you linked the hosting to).

2) Click the “Domain Admin” button, and use “postmaster@YOURDOMAIN.COM” as the username, and put in the password that was sent to you in your welcome email.

3) Once you are logged in move over to the “Domain Admin” heading and click the “User Accounts” option.

4) Click the “Search accounts” button.

5) Click on the account name you want to change the quota for.

6) Where it says “Disk Quota”, use the dropdown to change the size. (example: 500mb).

7) Click the “Save User” button.


The amount of quota space you have available for your whole domain is based on the account level you have purchased.  You put limits on each account so no one person takes up all the space for the domain as a whole. If you are using all the space for your whole domain and need to increase it, please contact support.

If you have any other issues or comments, don’t hesitate to contact customer support.

Imageway Staff
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How to setup email accounts on Imageway

Now that your email account is setup with Imageway, you are ready to create email account for your users. To accomplish this you do the following:

1) In a web browser goto: https://mail.YOURDOMAIN.COM” (where YOURDOMAIN.COM is your custom domain name).

2) When the webpage comes up click: “Domain Management” (click okay for any popups the browser gives you)

3) Login using:


4) Once you are logged in move over to the “Domain Admin” heading and click the “User Accounts” option.

5) You can create a new email account by entering a username and password.  All other information is optional. Once you have entered the required  information, click the “CREATE ACCOUNT” button.

Check to make sure at the top it says “User Saved” or “Added to database” and not some other error. An error you might recieve for example might be about your password not meeting the requirements.

You can follow the same process to create additional emails.  You can create up to the maximum emails allowed for the account you purchased.

Once you are done you can click the “LOGOUT” button to logout.

You are now ready to check and send your email (like you do with hotmail or yahoo).

1) In a web browser goto: “”

2) Click the “WEBMAIL” button. (click okay for any popups the browser might give you)

3) Enter your username (which is your full email address) and password you created in the previous process you completed.

4) Click the “LOGIN” button.

You are now in the web based email program.  Please take the time to familiarize yourself with the software.

If you have any issues or comments, don’t hesitate to contact customer support.

Imageway Staff
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How to deal with Junk Email on Imageway

In the past we have had several customers contacting us regarding not receiving emails or that they were getting too much junk mail (referred to as SPAM).  At first we felt the proper way to handle things was to disable the SPAM filtering and allow the customer to turn it on.  We found out very quickly, that SPAM was flooding customers email accounts.  It is a sad fact that a majority of email being sent around the Internet is in fact SPAM.  With both these pressing issues, we decided to enable the SPAM filtering by default for every email account.

The down side to this decision was that some legitimate email might be considered SPAM.  A good example of this is automated email sent from a web site you signed up for (since it is worded like SPAM), or email coming from Hotmail or Yahoo free email accounts.  The reason for the Hotmail and Yahoo free emails accounts getting blocked recently is because both those companies decided to put SPAM advertising at the bottom of all email going out from their free accounts (another reason not to use hotmail or yahoo as your business email).  What this does is fake the SPAM filtering into thinking the email is SPAM.

At Imageway we are always trying to find a better way to filter SPAM, and always adjusting our SPAM rating system.  Currently the Imageway email server does several checks to determine if the email is SPAM or NOT.  The system will automatically drop all email that contains a file attachment that has a Virus (to protect our customers).

The way the SPAM filtering works is that each bad attribute that is in an email, it will give a score.  At the end it will total this score up, and will decide what to do with your email based on how you have your settings.  We have a default set for all customers, which we consistently change.  If the email is above a certain score, it puts the email in the “SPAM” folder, and sends an email to the sender requesting that they verify themselves as a real person, and not a SPAMMER.  If they verify themselves as a real person, then email will be allowed from them.

So if you are getting emails that are blocked (or missing), then what can you do?  You will want to do the following:

1) Log in to your email account using WEBMAIL or IMAP (using 3rd party client).
2) One logged in click the “SPAM” folder. Check your “SPAM” folder.  You will see this folder both in webmail or if using IMAP via a third party client.  This folder contains mail that is considered SPAM. If you see email in this folder that is not SPAM then complete number 3.
3) Move that email message out of the “SPAM” folder to your INBOX folder. This will automatically add them to your friends list, and train our SPAM system what is not SPAM.

If you get junk mail (SPAM), in your INBOX, you should do the following:

1) Log in to your email account using WEBMAIL or IMAP (using 3rd party client).
2) Once logged in click the “Inbox” folder.
3) Click the email that is junk mail (SPAM).
4) Move this email to the “SPAM” folder.  If your using the webmail, you can also click the “Spam” button.  This will automatically remove them from your friends list if they are on it, and train our SPAM system what is SPAM.

Emails in the “SPAM” folder will be deleted after 14 days automatically by the email system to prevent the SPAM emails from using to much of your email account storage.

Thanks for reading and I hope this makes your email experience better.  If you have questions or comments, please contact us.


Imageway Staff

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